OUR WORKSHOP PORTFOLIO
Negotiating conflicts in difficult collaboration
PEACE TALKS. From conflict to dialogue
Collaborating effectively when those involved come from diverse cultural backgrounds, disciplines, mindsets, and working and thinking styles is challenging and can easily lead to friction, tension and conflict.
Conflicts may have many causes and manifest themselves in myriad ways, but they have one thing in common: they have an emotional impact that causes stress for all parties involved.
Leaders are often called upon to defuse the situation and resolve differences in a collaborative manner. They are tasked with actively managing conflicts, be it as a moderator or as a party to the conflict at hand.
This workshop conveys conflict management knowledge and provides participants with effective techniques to manage stressful situations and build conflict resolution strategies. Practical exercises provide insights into how a range of conflict resolution strategies can be employed. Additionally, reflection on solution-oriented attitudes and behaviors increases participants’ conflict awareness and enhances their conflict management capabilities.
- Basics of conflict management – how conflicts emerge, types of conflicts, typical conflicts in international scientific working contexts
- “I” as conflict party – reflection on interactions based on learned communication, individual conflict patterns and ways of resolving conflicts
- “I” as conflict mediator in my team – actively managing conflicts, effective strategies for mindful communication
- Reflecting on individual experiences: case studies, exchanges between colleagues, facilitating dialogues in conflict situations, strategies for conflict resolution
- Conflict handling as part of the organization’s leadership culture – responsibilities, roles, self-leadership
- Understanding how conflict emergence, patterns, attitudes and communication are interrelated (knowledge)
- Increasing awareness of conflict resolution strategies in diverse and international working contexts (attitude)
- Learning effective conflict resolution methods and best practices for managing conflicts (methods)
- Enhancing conflict management skills and individual conflict resolution strategies (skills)
HEARTBEAT & LIVERFEAR. Handling emotions in conflict
Emotions are expressed through bodily sensations. Experiences from one’s homeland, cultural understanding and physical perceptions are transferred through generations and brought to life. They inevitably influence our individual actions and the ways in which we communicate.
The body reacts particularly strongly in conflict or stress situations and triggers a physical response based on past experiences. Feelings and physical reactions run their course and directly impact the ways we communicate.
This workshop makes space for creating resonance in interactions, encountering and making contact to others in situations of difficult collaboration. Reflection units offer impulses for relieving communication strategies.
- Traditions and sensitivities in communication
- Body archive in focus: cultural identity in stressful situations
- Anticipating critical phases, focusing attitudes, clarifying communication
- Considering self-care, strengthening resources, keeping empowerment
- Possibilities and limitations in interpersonal interactions
- Understanding how cultural norms are perpetuated (knowledge)
- Reflection on resonance when collaborating and interacting (reflection)
- Developing deescalating communication strategies (skills)
Dr. Christine Issa & Prof. Dr. Sardar M. Kohistani
HEARBEAT & LIVERFEAR
IMPULSES FOR THE HANDLING OF EMBODIED EMOTIONS
RESILIENCE STARTS WITH AWARENESS OF THE FEELING
COOPERATING SUCCESSFULLY TOWARDS SHARED SUCCESS
AWARENESS FOR BUILDING TRUSTFUL RELATIONSHIPS